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Accommodations

Des Moines Reflexology strives to be accessible to all.  I have listed some common concerns below.  If this does not answer your accessibility needs, please reach out to me at info@dsmreflexology.com.  

Building Information

The building has many parking spots, including four disabled vehicle parking spots right near the entrance, which includes space for a side ramp.  

From the front entrance to Suite 109, the walkway is all-level, with no steps or ramps.  However, there are three sets of double doors that DO NOT have an automatic button opening.   Inside Suite 109 is also a level surface. 

Bathrooms are located on the ground floor level, and have one stall large enough for mobility aids. Again, the bathroom and stall doors DO NOT have automatic button openings.

If building accessibility is a concern for you, please reach out to me and we may be able to make other arrangements.

Room Set Up

Clients must transfer to the massage table on their own or with the help of an aide.  I am not strong enough to lift clients nor am I trained in proper lifting techniques. My massage table is quite tall, and people with mobility restrictions or people of very short stature may find it difficult to transfer to the table.  I have a small step stool available for use. 

If transferring to the table is a concern for you, please reach out to me and we may be able to make other arrangements. 

The massage table supports a client well over 500 lbs, however, if you have a larger body, you may find the width of the massage table can be uncomfortable.  It's a bit narrower than a twin size bed and larger clients tend to find their arms aren't able to rest comfortably on the table and often tuck their hands under their legs or cross arms.

If the size of the massage table is a concern for you, please reach out to me and we may be able to make other arrangemetns.

I have a variety of pillows and bolsters to support most body needs, such as sitting more upright during the session, or supporting an arm, raising up the knees, etc.  My goal is for your body to have the support it needs so that you can totally relax and let the table support you.

The massage table is oriented so that the client can always see the door.  There are no windows in the room.

Allergens

I use Alba Botanica Very Emollient Original lotion. It is hypo-allergenic, vegan, paraben free and not tested on animals.  Click the link to see full list of ingredients. If you have sensitive skin, you may bring your own hand lotion to session however it may alter slightly my touch as different lotions have different glide or evaporation rates.

Linens are laundered using eco-friendly, unscented soaps.  If you would like to bring you own twin sheet set, bath towel, or blanket, I am happy to use your linens instead.

Although I do not use essential oils or incense in my office space, the other therapists in adjacent treatment rooms do.  The rug is routinely cleaned with standard cleaning products and a plastic overlay is sanitized between every client.  I tray to maintain a neutral scent in my office space.

Masks

I am not wearing a mask in session unless requested.  Of course, I am happy to comply.

LGBTQ+ Friendly

Des Moines Reflexology welcomes all members of the LGBTQ+ rainbow.  You're free to be you, without judgement.

Neurodivergence

I am happy to accommodate requests regarding any sensory experience in the room. 

Generally I play atmospheric music, but I am happy to play your music, or no music at all.  If you would prefer to wear your own headphones, that's fine too.

Feel free to fidget or stim as needed.  If the reflexology is overstimulating, we can always pause the session so you can rest or walk or whatever you need.  

Lighting in the room can also be changed to match your need.  I have bright overhead florescence, soft mood lighting, a candle and a constellation light projector.  We can turn any of these on or off to create the right atmosphere for you.  I also have an eye pillow available upon request if you wish to block out all light.

Parents, Companions, Caregivers

Minors under the age of 18 must be accompanied by a parent.  

All parents, companions or caregivers are given the option to remain in the reflexology room during session, or wait for the client in our lobby area.  We ask that if you do remain in the room with client, that you remain silent to allow client the chance to fully relax and perhaps fall asleep.  Consider bringing a book, magazine or other silent activity for your waiting time.

Languages

English is the only language I can speak and understand.  If you speak another language or use ASL, please feel free to bring an interpreter.  If no interpreter is present we can use Google Translate or text messaging to communicate.  I know this is not ideal.

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